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[FAQs]

Frequently Asked Questions

How much do you charge?

My rates are tailored to the specific needs of each project, ensuring that you receive the best value for the services you require. I typically work on a project-based pricing model, with costs depending on the complexity and scope of the work. For ongoing support or larger projects, I also offer custom packages. I’m happy to discuss your project in detail and provide a quote that aligns with your budget and goals. My current MLE (Minimum Level of Engagement) is $2,800. Most of my projects are priced between $4,000 - $8,000.

Why would I work with you instead of a design subscription agency?

When you work with me, you’re not just getting a designer—you’re getting a dedicated partner who personally oversees your brand’s consistency across all platforms and mediums. My wide-ranging skill set, from brand strategy and visual identity to web design and development, ensures that every aspect of your brand is cohesive and impactful. Unlike a subscription agency, I offer personalized attention, tailoring my services to meet your specific needs and vision. This means you get the full spectrum of design services at a fair price, with the added benefit of a deep, ongoing relationship that adapts as your brand grows. Working with me guarantees that your brand’s unique voice is maintained across every touchpoint, delivering a consistent and compelling experience to your audience.

What do I need to give you to get started?

To get started, we’ll begin with an introductory meeting to discuss your vision, goals, and the services you need. I’ll then provide a discovery worksheet to gain deeper insight into your business and brand, ensuring we're aligned from the start. Additionally, if you have existing brand assets—like logos or brand guidelines—sharing those will help me craft a design that truly reflects your brand. Once I have all the necessary information, we can move forward with a clear, tailored plan.

Do you charge for additional revisions?

I include a set number of revisions as part of the project scope to ensure your satisfaction. Once the included revisions and the initial support hours are used, any additional revisions or changes will be charged at a pre-defined hourly rate. This approach allows us to refine the design to meet your needs while maintaining project efficiency. We'll clearly outline the revision process and any potential additional costs upfront to keep everything transparent.

Can you work with wireframes or our existing designs?

Absolutely. I can work with your existing wireframes or designs, whether they’re fully developed or just initial concepts. My approach is to collaborate closely with you to refine and enhance your designs, ensuring they align with your brand’s vision and objectives. I’ll bring my expertise to build on your ideas, creating a cohesive and impactful final product that meets your goals.

What happens after the design is ready & I approve it?

Once you approve the final design, I’ll proceed with the development phase, where the design is brought to life. If the project includes web development, I’ll build the site according to the approved design and ensure it’s fully functional across all platforms. After that, I’ll assist with the launch, making sure everything runs smoothly. You’ll also receive 4 hours of complimentary post-launch support to address any immediate needs or adjustments. From there, we can discuss ongoing maintenance or additional services if required.

I have an agency. Can I outsource work to you?

Yes, I’m more than happy to collaborate with your agency on projects. I’m flexible with rates and can adjust them to fit your specific needs, ensuring that our partnership is both effective and affordable. Whether you need full project support or just specific tasks handled, I’m here to integrate seamlessly with your team and contribute to your clients’ success.

Do you issue refunds?

Refunds are generally not issued once work has begun, as payments are structured in stages to cover the work completed at each phase. The initial deposit is non-refundable, as it secures your spot and covers the initial planning and design work. If you have any concerns or need adjustments, I’m here to ensure we address them promptly and keep the project on track to meet your expectations.